Home Theater
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I just got a new S60B soundbar. I'm hoping to use it for music in my office. I have a new ASUS laptop and I use bluetooth to connect the two.... View Post 
SamsungTam
Hello! @user_fjik4tg Thank you for posting about this. I noticed you tried varying the distance betw... View Post |
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Hey Q990D on latest firmware ( 1015 )  1) Don’t have Alexa option to connect at all ( only chromecast ) 2) Can’t configure the Hub. I... View Post 
Samsung_Moderator
Hi there, Thanks for posting about this. I have this link that might help with getting connected to ... View Post |
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Ok, so my QN90C updated to the 1430 update without me telling it to. That aside, I was able to update the firmware on the Q990C soundbar to the... View Post 
MattyDaddy76
Thanks guys. It seems as tho the q990c being removed from SmartThings has stopped now for the passed... View Post |
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Hi, I have a Samsung Soundbar HW B550 ZA and I’ve been trying to add it to my Smart Things app for several days now. But it’s not working. Smart... View Post
Samsung_Moderator
You may have to add the soundbar manually. Sometimes when Smart Things is scanning for nearby device... View Post |
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I've 2022 HW-Q60B Sound bar. It is stuck on connect USB error. I tried firmware upgrade and power cycle. Nothing has helped. Any solution for... View Post
Samsung_Moderator
Thank you for confirming I would recommend attempting a factory reset on the soundbar. You can do th... View Post |
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  Hi everyone I bought a sound bar q930d and it works efficiently. But I read on Samsung's website that it supports Alexa... View Post 
Samsung_Moderator
Hi there, Thanks so much for asking about this. I found this helpful article with detailed informati... View Post |
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I just got the Q990C and it seems to operate correctly except when in Standard setting. In this setting, only the front Soundbar plays, the rear... View Post
SamsungTam
Hello! @MAS_VA Thank you so much for posting about this. I completely understand your concerns with ... View Post |
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I have a HW-Q800B and a PS-WB75B. The HW-Q800B manual specifically says these are compatible. I am currently sitting on a large paperweight with... View Post 
SamsungTam
Thank you for following up! I completely understand. Unfortunately, this will require service. I rec... View Post |
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I bought a Q990C soundbar on Facebook. The soundbar has the latest firmware 1004, but I would like to reinstall it. Is this possible?Second.The... View Post
SamsungTam
Hello! Thank you so much for posting about this. I completely understand your concerns. Unfortunatel... View Post |
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I've acquired a soundbar (HW-S800B) open box without a remote. And it's stuck in Shop6 mode. And so i'm super stuck. First, i read... View Post 
Members_1tLxrUa
Update: The remote I purchased from Amazon did not work. My soundbar model was listed as a supported... View Post |
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Hi, I have been using my Samsung soundbar hw-q90R for some 4 years. It's works fine, but last month the led display stopped working. Now I... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. If the soundbar is still powering on and functioning... View Post |
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I’ve just picked it up 4 days back. I was impressed first couple of days. I was playing around with settings and some music to get the proper... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we were unable to reproduce the symptoms you descr... View Post |
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I have a Samsung 65 inch class Q60D series QLED 4K smart and I have the Samsung soundbar and subwoofer model HW-Q850D. I am using the hdmi arc... View Post
SamsungTam
Hello! @Tgolomb Thank you so much for posting about this. Unfortunately, we can't guarantee compatib... View Post |
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Hello, I have a qn95B tv and and q900c soundbar. I want to use the calibration option, but it seems to be available both through the tv... View Post 
LeoWyatt89
Only thing I could really find on this is https://www.samsung.com/au/support/tv-audio-video/use-spac... View Post |
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We need white sound bars! Samsung produces great sounding and sleek looking sound systems yet make it difficult, not just to fit in, but also... View Post |
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Hello everyone I have a issue with an HW-800C that's kind of specific, hopefully someone might have had a similar issue resolved. Â ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend continuing with the service as it seems you hav... View Post |
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Hi, I bought a HW-Q990C soundbar and since the beginning I have troubles with it. On regular basis, generally after few minutes, I have a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, there is no Samsung way to change the channel on t... View Post |
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Date: 05-28-2024 Will adding a Streaming Devise (any make) help my Samsung Neo 85QLED bring in more channels or another alternative devise work... View Post
LeoWyatt89
Adding a streaming device will not allow you to get more channels - it'll allow you to access additi... View Post |
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So I recently purchased a new Samsung 4K TV with a Q800D soundbar. I already had a nice Sony receiver and great speakers. I’m hopeful that K can... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, we would not be able to help with this. I would re... View Post |
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Dear Samsung Team, My Samsung HW-Q600B Soundbar (3.1.2ch + Sub-Woofer) under warranty is NOT supporting Dolby Atmos A/V. When I turn off the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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