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On my QN90b 65 in TV the Alexa spoken voice time is 3 hours less than the correct tv time. devices in our house do have the correct time. any help... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see that this is really strange for it to tell you the wrong... View Post |
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I recently reorganized the cords and hookups behind my TV. I have an optical cable connecting my Samsung surround sound receiver to my Samsung TV.... View Post 
Thats_What_She_said
Im not sure, but does the main speaker have an hdmi input that is labled ARC? Tty plugging in an ... View Post |
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The soundbar is connected to a Sony XBR 930D tv. I’ve only had the soundbar about 10 days and I wasn’t having this issue initially. So I’m thinking... View Post |
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the day I ordered my HW-Q67CB soundbar online at Costco December 2022, they pulled the soundbar out of the store here in Oregon, I purchased mine... View Post |
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Trying to choose Filmmaker Mode on my new TV, but the only options under "Picture Mode" are "Graphic" and "Entertain". I... View Post |
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I've had the HW-Q800A Sound bar for a little over a year and also the SW-9500S Wireless Rear speakers for almost that long. I've been... View Post 
elbolutony
I've recently adquired a qn90B + q700a + 9500s combo, the rear speaker work fine without q-sympho... View Post |
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Hi, Well, it's very weird and frustrating. I bought 2 Frame TV's for a custom build. and BOTH one connect boxes do NOT power on! No Red... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your one connect not wo... View Post |
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Hello, I have an HW-Q800A connected to wifi through the SmartThings app. Until last night everything worked correctly, this morning it... View Post |
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I have a 2019 Samsung Q60R smart 4K TV. I have not had a software update for about 6 months. How long does Samsung generally provide... View Post |
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If anyone uses the Acorn app please let me know if you have tried to watch One Lane Bridge. I watched episode 1 of season 1 with no problem but... View Post |
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The optical audio output port of the 65" Samsung Q80BD TV has been connected to a DAC (no vol control). A wired (32 ohm) headphone with 3.5mil... View Post |
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All, I have a new samsung TV and B4 series sound bar about ~5 months old. Was a gift for my parents - the soundbar will automatically shut off.... View Post
Samsung_Moderator
If you connect a microphone to your Samsung soundbar and don't play music, the soundbar may turn ... View Post |
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I recently purchased the Q800B Soundbar and an Alexa Echo. I'm very disappointed to see that the issue first raised in 2020 (this thread) is... View Post |
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I have a HW-Q990B connected to a UN75H7150 TV.All my sources are connected to the soundbar via HDMI1.When I turn on a source (Apple TV, Fire TV,... View Post |
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I have a Q75QN90B and generally enjoy the picture quality. However, there have been some issues that I haven't been able to get Samsung to... View Post |
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I wbought a Samsung HW Q600B soundbar. I came home, set everything up and was pleasantly surprised by the sound. I set it to HDMI eArc. It was... View Post |
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So I recently purchased a Samsung Soundbar model HW-A430. My Soundbar works good with Mt smart tv but my Subwoofer doesn't work.( everything is... View Post |
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Hi, I have those on my living room and thinking about buying another 5.1 to my gaming room. Just wondering if it's possible to use them at... View Post
elbolutony
Hi, for a 5.1(.4) setup with Atmos enable you'll need the optional SWA-9500S speakers. In Windows... View Post |
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9500S Rear Speaker Kit not connecting to HW-Q990B/ZA Soundbar. Both are new, recently ordered off Amazon. The soundbar, subwoofers and two included... View Post
Samsung_Moderator
My sound system is like my lifeblood. Let's get this situated for you as soon as possible. Th... View Post |
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Hello, we've got one of the solar remotes with out TV. Within the past 3 weeks the red light stays on all the time. When we turn on the TV, it... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how your remote not working properly can cause issue... View Post |
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Hi I have recently purchases a QN95B TV and Q990B soundbar. In the most part they are great but there are a couple of issues bugging me. ... View Post 
userhov71BNqSQ
Same here, I'll be returning mine. Very disappointing setup. No way to adjust the subwoofer or re... View Post |
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Thanks to FW updatev1401 I had to change my configuration to stop losing sound to my Roku. I connected straight to the HDMI on my HW-Q70R. Leaving... View Post |
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