Original topic:

Broken microwave arm

(Topic created: 07-13-2024 06:54 PM)
785 Views
userP3vW8YCbnj
Asteroid
Options
Kitchen and Family Hub
I have samsung microwave with vent. And the arm of the microwave broke and I don't know how to go about it

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! if none of the suggestions help then this will be something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

View solution in context

7 Replies
Options
Kitchen and Family Hub
You can try epoxy glue, and YouTube has plenty of videos on how to repair a microwave arm. Search for your Samsung microwave model number.
userP3vW8YCbnj
Asteroid
Options
Kitchen and Family Hub
Okay I'll try that thank you
Options
Kitchen and Family Hub
You're welcome!!
0 Likes
Reply
realaud
Honored Contributor
Options
Kitchen and Family Hub
What do you mean by arm? The bracket holding it up? I wouldnt glue it, I'd replace it. If you are not handy, might be worh hiring a handyman to do it.
0 Likes
Reply
userP3vW8YCbnj
Asteroid
Options
Kitchen and Family Hub
The handle to open the microwave broke off. And I'm pretty handy I consider myself a jack of all trades
0 Likes
Reply
realaud
Honored Contributor
Options
Kitchen and Family Hub
Oh, the door hadle. That you can glue, but make sure its the right glue for the material, or it will come right off again
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! if none of the suggestions help then this will be something that will require service. Depending on your warranty you will have a few options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/