Ice maker noise DA99-01774B-03

[sebas2001]

Ice maker is making a noise non stop after I dispense ice. I have found what is making the noise but I don’t know how to stop it. 

 

 

There’s a little rotating circle in there and I rotate it with my finger in an upward direction and that’s when the noise stops

[555bdown]

I see

[Samsung_Moderator · Accepted solution]

Hello! I definitely understand your concern about the noises coming from your ice maker/dispenser. There are many things that can cause different types of sounds from your refrigerator. I first recommend looking over the guide in the following link to determine the cause of the sound you're hearing: https://www.samsung.com/us/support/troubleshooting/TSG01001032/#:~:text=The%20ice%20maker%20can%20pr....

If the troubleshooting steps in this guide do not resolve the noises from your refrigerator, it will require service. There’s a couple options here we can take based on your warranty status. 
If you’re in the one-year manufacturer’s warranty, please gather together the full model and serial number of your unit, and have ready your name, street address, 2 phone numbers (Best contact, alternative number), email, and place of purchase. Provide this information to an agent, in one of the following options below:
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above.
2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread.
3.) You can also contact 1-800-726-7864, if you’d like to speak with a live agent about this situation.
4.) Last, if you wish to speak with a live agent and don’t want to call in, you can reach out to our Live Chat team. 
If you’re out of the one-year manufacturer’s warranty: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/refrigerators/