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Original topic:

Icemaker putting sharp plastic chunks in my drink. Choking/ cut hazard

(Topic created: 2 weeks ago)
Brad5161
Astronaut
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Kitchen and Family Hub
Model #RFG297HDRS/XAA
 
Ser. #<HIDDEN>
 
A plastic shard from the icemaker ended up in drink, jabbed my gums which lead to me inadvertently coughing up my food. I found and kept the piece.
 
 
 

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Oh no! That's definitely not supposed to happen. We hope everyone is ok. We would like to speak with you directly about this to determine the best resolution. If you would, please reach out to any of the moderators here in a private message. Please include the full model and serial numbers for your refrigerator, as this will help us assist you quicker. We appreciate you reaching out about this, and look forward to helping you get this resolved. 

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2 Replies
Diaboyos
Honored Contributor
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Kitchen and Family Hub
You may call or text START to 1-800-726-7864 to contact Samsung directly.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Oh no! That's definitely not supposed to happen. We hope everyone is ok. We would like to speak with you directly about this to determine the best resolution. If you would, please reach out to any of the moderators here in a private message. Please include the full model and serial numbers for your refrigerator, as this will help us assist you quicker. We appreciate you reaching out about this, and look forward to helping you get this resolved.