Original topic:

NX60A6511SS/AA Gas Range C-F2 error

(Topic created: Monday)
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LBrent
Constellation
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Anyone have any experience with this error and if it is worth fixing it or getting a new non-Samsung range to replace it? I'm reading mixed answers online. Since it is out of warranty it will cost close the price of the range to fix it unless I do it myself. Even then it will be around $400. Merry Christmas to me.

Sounds like this is a common error with this model.

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Samsung_Moderator
Community Manager
Community Manager
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Hello! Thank you for reaching out! I would recommend trying a power cycle on the range. If this doesn't help then this will be something that will require service. Depending on your warranty you will have a few options. 

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/