Original topic:

Slideshow photo issues

(Topic created: 04-05-2024 09:52 AM)
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Atra
Astronaut
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Kitchen and Family Hub

Hi, I have edited photos in my gallery on my iPhone. I uploaded them in SmartThings to add to my slideshow. When I added it, the gallery reverted the pictures back to the original unedited version on some photos and not on others. my software is up-to-date. I reset the refrigerator and still the photos are displayed as unedited. How do I fix this? TIA

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! I would recommend first deleting all photos that you have uploaded. After that I would recommend uploading one picture at a time just to make sure that the unedited ones was not uploaded by accident. If that doesn't work depending on what software was used to edit the photos there may be some compatibility issues depending on the file format that it would have saved as. These are the file formats that are supported JPG, PNG, and GIF.

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