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Original topic:

We are unable to confirm inventory availability at this time.

(Topic created: 09-06-2022 08:31 AM)
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userULsLbYtZPw
Astronaut
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Kitchen and Family Hub

 

To whom ever it may concern,

 

It is the same message from last 36 hours, samsung website is not working and literally spent 6 hours in chat with customer care and 4 hours in phone call with customer care.

`We are unable to confirm inventory availability at this time.`Screen Shot 2022-09-06 at 10.30.05 AM.png

No one is able to help me, and simple saying try after couple of hours.

Thanks and Regards

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there, We appreciate you reaching out about this. That message is to let you know that at this time, we are unable to confirm the amount of available inventory. This could be due to any number of reasons, from the amount of orders placed, to the production team, and even things such as parts availability. Because there are so many moving parts involved in manufacturing these appliances, sometimes it can be difficult to know for sure if the supply is going to meet the demand. But as soon as we are able to confirm availability again, we'll update our website to reflect this. We're glad to know you're excited to get this refrigerator, and ready for it to be available again. We look forward to when you're finally able to get it. 

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there, We appreciate you reaching out about this. That message is to let you know that at this time, we are unable to confirm the amount of available inventory. This could be due to any number of reasons, from the amount of orders placed, to the production team, and even things such as parts availability. Because there are so many moving parts involved in manufacturing these appliances, sometimes it can be difficult to know for sure if the supply is going to meet the demand. But as soon as we are able to confirm availability again, we'll update our website to reflect this. We're glad to know you're excited to get this refrigerator, and ready for it to be available again. We look forward to when you're finally able to get it.