I have this issue with the TV where all my apps are reset (logged off) upon tv shut down including home apps like samsung TV plus. Though i completely understand that this is a commercial hospitality TV, i want ensure if this is a feature or fault of the TV. Is there a way to keep my apps like YouTube and BBC iplayer signed in permanently?
Hello, jtriton. Welcome to the Community! Thanks for reaching out to us about this issue. Have you tried a soft reset on TV yet?
To do a soft reset (power cycle) by unplugging the TV for 30 seconds, then plugging it back in, or by holding the power button on the remote until the TV restarts. Some other troubleshooting steps you could take would be making sure the TV's software is up-to-date. To do this simply go to (Settings > Support > Software) or try clearing the app cache on the TV. (Settings > Apps > Choose the App > Storage > Clear Cache.)
