Original topic:

Issue with Samsung TV Connecting to PEAP Authentication

(Topic created: 3 hours ago)
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Fadel1
Astronaut
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LED and OLED TVs

I am encountering a problem with my Samsung TV (ue55nu7179) when trying to connect to a Wi-Fi network that uses PEAP (Protected Extensible Authentication Protocol) for authentication. Instead of showing the username and password required by EAP or PEAP authentication, show this message: "Install Certificate. Make sure your storage device is connected properly and try again." 
Connecting to a hotspot mobile or router works, but EAP or PEAP authentication is NO.

 Additionally, I have updated the TV's firmware to the latest version and reset the network settings, but the issue persists.

I would appreciate any assistance or guidance on resolving this connectivity issue.

 

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