I will be watching something like say on paramount plus then all sudden screen just goes black sound still play and also the hue sync lights also stop working when does this . Sometimes I can just pause it or exit out and it will be ok other times it takes few times doing this or having to restart tv have only had tv for like a month now pretty upsetting keep having issues like this with a expensive tv oled 65in 95c
Hello @bbqbrad! Thank you for reaching out! Just want to confirm does this occur with all streaming apps? Or just certain ones. Also want to see does this occur with any connected device? And have you tried resetting the picture settings to default.
