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08-27-2023 09:43 AM in
LED and OLED TVsHello - while watching the TV, near the bottom left in the back of the TV something blew, it made a sound, and sparks started falling down. There was a burning smell coming from the back of the TV and now it doesn’t turn on at all. The model is UN65NU8000. It is connected to a powerful surge protector. Nothing else happened to any of the other devices connected to the surge protector. Can somebody help with this please?
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08-27-2023 09:55 AM (Last edited 08-29-2023 06:33 AM by SamsungJam ) in
LED and OLED TVsOh no! I hope everyone is okay! So that we can get this looked into I would recommend calling in directly at 1 (800) 726-7864 to get this resolved as fast as possible. Or if you prefer you can also send us a private message with the following below.
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
Full Model:
Full Serial:
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08-27-2023 09:46 AM in
LED and OLED TVs- Mark as New
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08-27-2023 09:55 AM (Last edited 08-29-2023 06:33 AM by SamsungJam ) in
LED and OLED TVsOh no! I hope everyone is okay! So that we can get this looked into I would recommend calling in directly at 1 (800) 726-7864 to get this resolved as fast as possible. Or if you prefer you can also send us a private message with the following below.
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
Full Model:
Full Serial: