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‎02-11-2022 11:20 AM (Last edited ‎06-05-2022 07:22 AM by SamsungJecca ) in
LED and OLED TVsI have a TU8000 8 Series 50" TV and after a loud pop, the power is completely dead. not even the indicator LED turns on. Everything else in the outlet/room has power, so it is definitely the TV.
Hopefully there is a fuse or some sort of replaceable part I can swap, but I wouldn't know where to begin
I've had this TV for less than 2 years
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‎02-11-2022 12:50 PM in
LED and OLED TVsHello! I completely understand your concern about the tv going dead after a loud pop. I'll be more than delighted to assist with this issue. Does the stand-by light show when your press buttons on the remote? You can press any button besides the power button to see if the stand-by by light comes on.
Additionally, you might find this link helpful: https://www.samsung.com/us/support/troubleshooting/TSG01001086/#tv-s-red-standby-light-is-off
If this doesn't help the unit will require service. Because you stated the unit is less than 2 years old more than likely it will be out of warranty if it is more than a year old. Please reach out to a local service center in your area to obtain estimates for repairs. http://www.samsung.com/us/
If the unit is in that one-year warranty mark please feel free to reach out to any of these options:
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