My remote will turn my TV on and off, but does not perform any other functions. This started as an issue about 1 - 2-months ago with the TV volume no longer adjusting properly, it would adjust within a small range +/- 3 volume levels - all other features were working fine.
Addressed the potential limited memory availability; to resolve I removed all apps (3) I was allowed to remove. Multiple apps remain as I'm not allowed by Samsung to remove these.
Found storage via Apps --> Settings (Used 646.59MB) (Available 169.59MB)
2)
Reset the Smart hub
3)
Done a factory reset
4)
Unplugged TV for over 10 minutes
5)
And yes, I first made sure the remote batteries were fresh 🙂
This was fixed by pairing the remote to the TV again. To do so, press and simultaneously hold the back button and the play/pause until the TV responds; it will go through the pairing process.
I'm not sure if this would have done this on its own without the above efforts, worth trying, but you may need do some other items as stated in my original post.
This was fixed by pairing the remote to the TV again. To do so, press and simultaneously hold the back button and the play/pause until the TV responds; it will go through the pairing process.
I'm not sure if this would have done this on its own without the above efforts, worth trying, but you may need do some other items as stated in my original post.
