Original topic:

TV goes black when a second HDMI device is plugged in

(Topic created: Monday)
120 Views
ATLBob
Constellation
Options
LED and OLED TVs

I have a Samsung Model UN40H6203AF tv.  I have two HDMI devices I am trying to use since the tv has two HDMI ports.  If I plug in either device (Comcast cable box or Apple TV box) it works fine.  If I try to plug the second device. The tv goes black.  I have to unplug either one of the devices before the remaining device will function.  I have substituted known good high speed hdmi cables and I have tried selecting both hdmi inputs on the tv with no change. 
I would appreciate any suggestions.

Bob W

4 Replies
userella
Supernova
Options
LED and OLED TVs
I'm not sure maybe you need to buy a HDMI splitter. What is the second device your referring to when screen goes off.
0 Likes
useryCA5A0jZKp
Constellation
Options
LED and OLED TVs

Most likely, the HDMI port switching chip on the main board is defective, and the signals from the different ports are interfering with each other when two devices are connected. Replace the HDMI port switching chip or the TV main board.

0 Likes
ATLBob
Constellation
Options
LED and OLED TVs

Thank you, Constellation, for your comments.  It appears that when I plugged the TSR-700  av receiver into the tv, it wiped out the HDMI ports which would cause what you are saying.  Not understanding this soon enough, I tried the av receiver on another tv and the same thing happened.  I can’t imagine what in the TSR-700 would cause that.

0 Likes
useryCA5A0jZKp
Constellation
Options
LED and OLED TVs

The HDMI port on the TSR-700 is faulty, and along with the HDMI signal, a voltage is applied that kills the switching chip on the TV.

0 Likes