Original topic:

TV reset and stuck on step 3 of setup

(Topic created: 11-17-2024 08:40 PM)
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dgzr282
Constellation
Options
LED and OLED TVs

Did a factory reset because the tv menu was not responding.  TV is now stuck on Step 3 and unable to clear/ go back, or reset again.  Prior post says there is a solution but its just a setup video.  Cannot get into menu to do a reset.  Turning tv off and unplugging if for multiple minutes and turning it back on just brings up step 3 again.  

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user2goXMCMpzW
Constellation
Options
LED and OLED TVs
Exactly this happened to me & this easy sequence fixed it.RDT_20241212_2228036463271532146201159_1000017597_1734071283.jpg
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