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UN75AU8000FXZA Burning Smell and partial screen failure

(Topic created: 03-30-2024 08:13 AM)
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user7m8ZIzOE0a
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LED and OLED TVs

Television is about a year and 8 months old.  Started making a cracking noise and a burnt smell.  My son said it was hot to the touch.  We unplugged it and when we restarted it to check it the screen is now partially out.  

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Samsung_Moderator
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Community Manager
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LED and OLED TVs

Hello and thank you for reaching out to our community regarding your concern! We're so sorry to hear about this situation with your television, and we have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello and thank you for reaching out to our community regarding your concern! We're so sorry to hear about this situation with your television, and we have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you 

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