Original topic:

Unable to Maintain Connection between Samsung TV and Tivo Edge

(Topic created: 2 weeks ago)
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RockTodd
Asteroid
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LED and OLED TVs

I recently upgraded my Samsung tv to a OLED model but It does not maitain a connection to my Tivo Edge when I turn the power on the tv off. Based on suggestions I have turned off standby mode on my Tivo and have set the resolution on my Tivo to 1080 bit sometimes when I turn on my tv it will not connect. Sometimes Iā€™ll go through the HDMI troubleshooting and the will fix the problem. Other times I have to unplug the HDMI cable and plug it back in. Iā€™ve tried swapping ports but that didnā€™t work.

4 Replies
Dan2023
Honored Contributor
Options
LED and OLED TVs
You've updated your TV. Did you update the Tivo Edge software? Perhaps you need a new Tivo all together.
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RockTodd
Asteroid
Options
LED and OLED TVs

Possibly, but the Tivo was working fine with the prior Samsung tv.

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Dan2023
Honored Contributor
Options
LED and OLED TVs
Try updating the Tivo software and/or firmware.
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RockTodd
Asteroid
Options
LED and OLED TVs

Software is the most recent bersion available.

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