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‎10-03-2021 08:06 PM (Last edited ‎12-03-2023 10:48 PM by SamsungChelsea ) in
LED and OLED TVsI am unable to connect to any of my apps. The tv shows that the smart hub is updating try again later. I have unplugged TV, I have reset the smart hub, reset internet router......still not working. I am very upset that I am even unable to watch the samsung channels 😞 Please help!!!!!
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‎10-04-2021 05:44 AM in
LED and OLED TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying a factory reset. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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‎10-03-2021 08:10 PM in
LED and OLED TVs- Mark as New
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‎10-04-2021 05:44 AM in
LED and OLED TVsI can definitely understand your concern here. Let's try to alleviate some of the stress by trying a factory reset. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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