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Original topic:

980 Pro WIndows 10 lock ups

(Topic created: 04-27-2021 12:20 PM)
userI0pNrY49LB
Asteroid
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Monitors and Memory

Build New Computer 

Ryzen 7 5800X
ASUS ROG Strix B550-I
Samsung - 980 PRO 1TB PCIe 4.0 NVMe M2
RAM G.Skill 32GB DDR4 Trident Z Royal Silver 3200Mhz
CORSAIR - RMx Series 850W PSU

Couple times a day windows 10 locks up but I can move mouse. Mouse clicks and keyboard do nothing. Have to press reset button and reboot. 

Event Viewer shows nothing for minutes preceding lock up. Which in itself make me think this is a disk problem. 

I am running the nvme on the PCI 4.0 slot. 

 

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Solution
userI0pNrY49LB
Asteroid
Options
Monitors and Memory

I tried this yesterday and so far so good

 

From what I've read nvme SSD's can have issues when lower power mode is enabled. 

This is my main desktop so I don't care about going into lower power mode. 
 
Under Advanced Power Options
Set to High Performance.
 
Change Plan Settings
Put computer to sleep Never
 
Turn Off DIsplay 30 Mins.
 
Advanced Power settings
Turn off Hard Disk after 60 Minutes
 
Sleep After Never
Hibernate After Never
 
USB  Settings
USB selective Suspend Setting
Disabled
 
PCI Express
Link State Power Management 
OFF
 
I think the Link State Power Management  might be the most important since we are on PCI Express BUS 4.0 X 4
 
Fingers crossed. 

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3 Replies
ddaniel51
Comet
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Monitors and Memory

Switch M.2 slots to see if it acts the same.

My 980 Pro 1TB runs fine in a Gen3 slot.

 

Solution
userI0pNrY49LB
Asteroid
Options
Monitors and Memory

I tried this yesterday and so far so good

 

From what I've read nvme SSD's can have issues when lower power mode is enabled. 

This is my main desktop so I don't care about going into lower power mode. 
 
Under Advanced Power Options
Set to High Performance.
 
Change Plan Settings
Put computer to sleep Never
 
Turn Off DIsplay 30 Mins.
 
Advanced Power settings
Turn off Hard Disk after 60 Minutes
 
Sleep After Never
Hibernate After Never
 
USB  Settings
USB selective Suspend Setting
Disabled
 
PCI Express
Link State Power Management 
OFF
 
I think the Link State Power Management  might be the most important since we are on PCI Express BUS 4.0 X 4
 
Fingers crossed. 

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user3AaC1IzNb0
Constellation
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Monitors and Memory

The BIOS in AMD rigs still does not recognize the 980 PRO but I have an MSI X570-A PRO and my SSD seems to be working fine.

I am using a clean install of Windows so fairly stable

 

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