Hi, I have a new Samsung neo g7 G70C 43 inch and it's got a high frequency buzzing noise coming from the power cable at the back. https://www.youtube.com/shorts/dY0P_kIdzjw its shown in this video.
It gets louder when I turn the brightness up and quieter when I turn the brightness down. Im not sure if I should return it for a replacement or not and have no idea what it could be. Thanks.
Hello and thank you for reaching out to our Samsung Community. We definitely understand your concern and would recommend you proceeding as desired. If you're still within your return period, you absolutely have the option of seeking a replacement. The other option we recommend is connecting an alternate power cable (if available) to see if the buzzing noise can be narrowed down to power source or monitor directly.
Due to the monitor being newly purchase you also have the option of service using this service link- https://www.samsung.com/us/support/service/ or Private Message any moderator by clicking on the chat option with your full model and serial number.
