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Odyssey Ark 165Hz + HDR (Black Screen/Spinning Wheel)

(Topic created: 02-17-2024 09:59 AM)
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xxNiradxx
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Samsung seriously needs to address this 165Hz + HDR Black Screen/Spinning Wheel issue during games.

I don't want to hear turn down to 120hz as mentioned in my previous posts, which by the way works perfect.

The monitor is advertised at 165hz and it should just plain work with HDR.

Both my brother and I have the Gen2 Ark and both experience the same issue so they are not faulty. This is a Samsung issue.

Please address this as it seems this has dated back to Gen1 Ark and still no solution. 
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xxNiradxx
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After further testing, I removed overclock from CPU and GPU and I no longer had the black screen issue with 165hz and HDR. Not sure why as my computer was completely stable before I installed the new monitor. Maybe going from 144hz to 165hz was higher stress and the GPU and CPU resulting in instability.

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ddaniel51
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The spinner is the Windows computer way of telling you it doesn't have enough horsepower to reliably provide 165hz signaling to run the monitor at that rate.  Like you said, it can handle 120 hz but falls on it's face trying to do 165.

Do a little Google searching for info on what it takes to run 165hz on the Ark.

 

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xxNiradxx
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I'm running a RTX 4090 and a UGreen certified HDMI 2.1 cable. Believe me, I've Googled and tried every setting and recommendation I could find in the forums and reddit.
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ddaniel51
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It runs at 165 with HDR off?

 

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xxNiradxx
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Yes, I seem to have no issues 165hz HDR off.
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xxNiradxx
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After further testing, I removed overclock from CPU and GPU and I no longer had the black screen issue with 165hz and HDR. Not sure why as my computer was completely stable before I installed the new monitor. Maybe going from 144hz to 165hz was higher stress and the GPU and CPU resulting in instability.
ddaniel51
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Enjoy!

 

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