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Samsun vewfinity s9 5k monitor and playstation 5

(Topic created: 11-30-2023 05:34 PM)
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JIP250
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Monitors and Memory

i can not seem to get the minitor to recognise a playstation 5. I have tried all different cables and adapters. 

Any help would be appreciated.

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Samsung_Moderator
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Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! Thank you @ddaniel51 as it did slip my mind the issue that you are having is that the monitor is not compatible as the PS5 does not support the 5K resolution from the monitor. If you are still within your return period I would recommend taking this back for a return.

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Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! Thank you @ddaniel51 as it did slip my mind the issue that you are having is that the monitor is not compatible as the PS5 does not support the 5K resolution from the monitor. If you are still within your return period I would recommend taking this back for a return.