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11-30-2023 05:34 PM in
Monitors and Memoryi can not seem to get the minitor to recognise a playstation 5. I have tried all different cables and adapters.
Any help would be appreciated.
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12-03-2023
09:38 AM
(Last edited
12-04-2023
11:37 AM
by
SamsungCaleb
) in
Hello! Thank you for reaching out! Thank you @ddaniel51 as it did slip my mind the issue that you are having is that the monitor is not compatible as the PS5 does not support the 5K resolution from the monitor. If you are still within your return period I would recommend taking this back for a return.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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12-03-2023
09:38 AM
(Last edited
12-04-2023
11:37 AM
by
SamsungCaleb
) in
Hello! Thank you for reaching out! Thank you @ddaniel51 as it did slip my mind the issue that you are having is that the monitor is not compatible as the PS5 does not support the 5K resolution from the monitor. If you are still within your return period I would recommend taking this back for a return.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.