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Original topic:

Samsung LC27F398FWNXZA monitor back coming off

(Topic created: 06-13-2023 10:57 AM)
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namr
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Monitors and Memory
About six month's ago I bought this moniter so far it has worked great for what I do.
I went to clean behind it yesterday I noticed the ports weren't flush with the case no matter what I did the backing didn't go back in place. What should I do would they warranty replace it it's less then a year old.

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! I can see how this can be frustrating with your monitor having issues. For this service would be recommended. Since you are still within warranty you can either call directly at 1 (800) 726-7864 to get setup or send me or any of the other moderators a private message with your full model number and serial number, and the following below:

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! I can see how this can be frustrating with your monitor having issues. For this service would be recommended. Since you are still within warranty you can either call directly at 1 (800) 726-7864 to get setup or send me or any of the other moderators a private message with your full model number and serial number, and the following below:

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

 

 

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Reply