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12-31-2023 01:40 PM (Last edited 02-29-2024 07:27 AM by SamsungJecca ) in
Monitors and MemorySolved! Go to Solution.
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01-03-2024 09:23 AM in
Monitors and MemoryHello! Thank you for reaching out! If this is something that is occurring on all sources and with switching cables this is something that will require service, You will have a couple of options depending on your warranty.
- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.
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12-31-2023 03:46 PM in
Monitors and Memory- Mark as New
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01-03-2024 09:23 AM in
Monitors and MemoryHello! Thank you for reaching out! If this is something that is occurring on all sources and with switching cables this is something that will require service, You will have a couple of options depending on your warranty.
- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.