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Unable to register new curved screen monitor/tv

(Topic created: 05-13-2024 09:30 PM)
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memitchell1964
Constellation
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Monitors and Memory

I am unable to get product registration to recognize my submission of my serial number for my new curved screen monitor/tv.  Model #: C32R500FHN / Model Code# : LC32R500FHNXZA   /

Type #: C32R500FH /   CAN ICES-3 (B) / NMB-3 (B) /  Version No: HE05 /  S/N: <hidden>

When I  enter the serial number, the website simply appears to not recognize the serial # is there. I have verified that the number is correct.

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! It seems from the model number provided that your product is from Canada. Unfortunately as this is not a US model it would be unable to be registered on the US page. Please go to the link below for more information.

 

https://www.samsung.com/ca/support/mobile-devices/register-a-samsung-product/

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! It seems from the model number provided that your product is from Canada. Unfortunately as this is not a US model it would be unable to be registered on the US page. Please go to the link below for more information.

 

https://www.samsung.com/ca/support/mobile-devices/register-a-samsung-product/