JUMP TO SOLUTION Solved

Original topic:

Unable to register new curved screen monitor/tv

(Topic created: 05-13-2024 09:30 PM)
449 Views
memitchell1964
Constellation
Options
Monitors and Memory

I am unable to get product registration to recognize my submission of my serial number for my new curved screen monitor/tv.  Model #: C32R500FHN / Model Code# : LC32R500FHNXZA   /

Type #: C32R500FH /   CAN ICES-3 (B) / NMB-3 (B) /  Version No: HE05 /  S/N: <hidden>

When I  enter the serial number, the website simply appears to not recognize the serial # is there. I have verified that the number is correct.

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! It seems from the model number provided that your product is from Canada. Unfortunately as this is not a US model it would be unable to be registered on the US page. Please go to the link below for more information.

 

https://www.samsung.com/ca/support/mobile-devices/register-a-samsung-product/

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Monitors and Memory

Hello! Thank you for reaching out! It seems from the model number provided that your product is from Canada. Unfortunately as this is not a US model it would be unable to be registered on the US page. Please go to the link below for more information.

 

https://www.samsung.com/ca/support/mobile-devices/register-a-samsung-product/