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05-13-2024
09:30 PM
(Last edited
05-14-2024
11:33 AM
by
SamsungCaleb
) in
I am unable to get product registration to recognize my submission of my serial number for my new curved screen monitor/tv. Model #: C32R500FHN / Model Code# : LC32R500FHNXZA /
Type #: C32R500FH / CAN ICES-3 (B) / NMB-3 (B) / Version No: HE05 / S/N: <hidden>
When I enter the serial number, the website simply appears to not recognize the serial # is there. I have verified that the number is correct.
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05-14-2024 10:35 AM in
Monitors and MemoryHello! Thank you for reaching out! It seems from the model number provided that your product is from Canada. Unfortunately as this is not a US model it would be unable to be registered on the US page. Please go to the link below for more information.
https://www.samsung.com/ca/support/mobile-devices/register-a-samsung-product/
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05-14-2024 10:35 AM in
Monitors and MemoryHello! Thank you for reaching out! It seems from the model number provided that your product is from Canada. Unfortunately as this is not a US model it would be unable to be registered on the US page. Please go to the link below for more information.
https://www.samsung.com/ca/support/mobile-devices/register-a-samsung-product/
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