my SAMSUNG Odyssey G3 wont work on 144hz

[Yousseflovesu]

I just got this monitor and i plugged it into my PC, but when I went into windows settings to change the hz to 144 I would have the option to but the monitor would like glitch out and go black, then go back to 50hz, and when would put it to 60hz there would be like grey lines going across the screen not that are kinda visible. anyone have any clue why this is happening?

[GaryB82 · Accepted solution]

I would suggest contacting support at the link below and see what the issue might be 

https://www.samsung.com/us/support/contact/