Caller ID and spam protection.

[nick4ever]

I have a note 20, and that phone has this feature. But I have a note 20 ultra as well, but the note 20 ultra does not have this feature. 

[Tidbitty]

One unlocked and the other carrier branded? If I remember correctly carriers may have their own through the carrier level and opt out of branding the phones they get.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. Receiving a sudden spam call on your phone is irritating, especially if you’re in the middle of working or relaxing.

This article provides options available for managing and blocking spam calls: https://www.samsung.com/us/support/answer/ANS00088083/

Note: The Smart Call feature may not be available on all carriers or models.

If the features are not available on your phone, we recommend reaching out to your service provider for options to manage caller ID and spam, as they are responsible for calls.