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Game crashes repeatedly on Note 20

(Topic created: 02-12-2024 08:41 AM)
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JakeCharles
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Note20

I've been playing Sigma Battle Royale for about a year now, but unfortunately, it got taken down from the Google Play Store. Luckily, I managed to download the apk file from Google and it worked perfectly fine on my old device. However, ever since I switched to the Note 20, it keeps crashing repeatedly. I'm wondering what could be the problem with the Note 20.

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Samsung_Moderator
Community Manager
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Note20

Hello, Welcome to the Community. We understand how frustrating it is when your favorite game keeps crashing.

Try the steps in the following link to see if it helps get the app working properly again: https://www.samsung.com/us/support/troubleshooting/TSG10000736/

If Sigma Battle Royale is the only app that is experiencing the crashing, you will need to reach out to the app developer for assistance, as this is not a Samsung app. 

We also recommend submitting an error report immediately after an app crashing. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

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Samsung_Moderator
Community Manager
Community Manager
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Note20

Hello, Welcome to the Community. We understand how frustrating it is when your favorite game keeps crashing.

Try the steps in the following link to see if it helps get the app working properly again: https://www.samsung.com/us/support/troubleshooting/TSG10000736/

If Sigma Battle Royale is the only app that is experiencing the crashing, you will need to reach out to the app developer for assistance, as this is not a Samsung app. 

We also recommend submitting an error report immediately after an app crashing. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

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