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02-16-2024 09:20 AM in
Note20Hello ,i have note 20
Im experiencing a problem with my screen since the last update
The colors look paler
Sometimes its more reddish and then turns into green
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02-16-2024 01:09 PM in
Note20Hello, Welcome to the Community. We understand the concern with the screen colors are not displaying correctly.
You can the steps here to adjust the colors on the display: https://www.samsung.com/us/support/answer/ANS00063051/
Try testing the phone in Safe Mode to see if there is an app causing the color changes: https://www.samsung.com/us/support/answer/ANS00062983/
Finally, as @-Misfit- suggested, try a factory reset. https://www.samsung.com/us/support/answer/ANS00062029/
If you are still experiencing the color change after completing the troubleshooting, it is recommended to have the phone serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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02-16-2024 10:45 AM in
Note20- Mark as New
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02-16-2024 10:56 AM in
Note20It look normal
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02-16-2024 11:07 AM in
Note20- Mark as New
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02-16-2024 01:09 PM in
Note20Hello, Welcome to the Community. We understand the concern with the screen colors are not displaying correctly.
You can the steps here to adjust the colors on the display: https://www.samsung.com/us/support/answer/ANS00063051/
Try testing the phone in Safe Mode to see if there is an app causing the color changes: https://www.samsung.com/us/support/answer/ANS00062983/
Finally, as @-Misfit- suggested, try a factory reset. https://www.samsung.com/us/support/answer/ANS00062029/
If you are still experiencing the color change after completing the troubleshooting, it is recommended to have the phone serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html