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Original topic:

Voicemail message being transcribed

(Topic created: 08-26-2023 05:22 AM)
Mochalicious
Astronaut
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Note20

How do I turn off voicemail text. Every time I receive a call that I do not answer and a voicemail is left a text appears with the voicemail message transcribed. Please help. I hate this feature. Thanks. 

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GaryB82
Samsung Care Ambassador
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That would be visual voicemail and you would need to contact your carrier since they provide voicemail services

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Mochalicious
Astronaut
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Thank you GaryB82.
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Ekamek
Black Hole
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In visual voicemail, there is a setting to toggle off transcription.
Mochalicious
Astronaut
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Thanks Ekamek.
Ekamek
Black Hole
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👍🏾
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ILoveGabcom
Comet
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I believe there is an option in the voicemail settings to turn it off. You would need to call your voicemail and go through the prompts to figure out which one. I've had mine off for awhile now because I use a third party vm service.