Original topic:

Black Spots on Frame TV

(Topic created: 12-18-2023 07:58 PM)
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Sdjpilot
Constellation
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Projectors & Other TVs

I have a couple of black spots under the screen layers that are not burnt out pixels etc. it appears something organic was inside the Frame during its build. This organic matter has now left several dark spots in between the layers of the screen. 

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Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello there and welcome to our Samsung community! We're so sorry to hear about this situation with your television, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you

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Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello there and welcome to our Samsung community! We're so sorry to hear about this situation with your television, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you