userJJm6do5GH3
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‎08-29-2021 06:55 PM in
Projectors & Other TVs
Hi, my Samsung UN65JS9000 (3D model)has dark spots around the edges and also the TV is becoming dark,no matter the source input and brightness setting. Seems this is a manufacturers defects since everyone is complaining about it. What is the fix I have tried all suggested troubleshooting tips in the forum. I hope this is not how I discontinue with Samsung after recently buying another of your 65Inch Tv.
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SamsungLK
Samsung Moderator
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‎08-30-2021 05:28 AM in
Projectors & Other TVsI can definitely understand how frustrating this may be. I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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