Original topic:

Can’t delete app I installed

(Topic created: 06-09-2021 07:05 PM)
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userD5IaO7d5vr
Constellation
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Projectors & Other TVs

I just downloaded the new Peacock app on my RU7100 TV and it’s having issues working. I’ve tried reinstalling from the apps screen but I want to delete it but that option is grayed out. Anyone know why I can’t delete an app that didn’t come on my tv?

1 Solution


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SamsungLK
Samsung Moderator
Samsung Moderator
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Projectors & Other TVs

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01003027/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLK
Samsung Moderator
Samsung Moderator
Options
Projectors & Other TVs

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01003027/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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