When I have Easy Connection to Screen open on my desktop monitor and then connect to the monitor from the TV, it shows that it's loading then the tv screen goes black and my desktop monitor goes back to the log in screen. I have made sure everything is up to date and also unplugged/replugged everything back in but it is not working.
Hello, tbeil2022! Welcome to the Samsung Community! We understand how frustrating it can be to have issues with Easy Connection. I see that you've already tried some troubleshooting steps to address this issue. Here's a few more that you can try.
Check Wi-Fi: Make sure both your TV and computer are connected to the same Wi-Fi network and that the connection is stable. Samsung Account: Verify that you're logged into the same Samsung account on both your TV and your computer.
Software Updates: Ensure both your TV and the "PC on TV" app on your computer are up-to-date.
Factory Reset: As a last resort, you can try resetting the TV to its factory settings, but be aware that this will erase all your settings.
