Solved: HBO Max disappeared - Samsung Community

userXlOONgtuPW · ‎04-06-2021

After HBO Go switched to HBO Max, I downloaded HBO Max from the Smart Hub on my UN65JS8500 SUHD Smart TV. It worked fine for about six months. HBO Max has now disappeared from my app menu and is no longer available when I search apps. Is HBO Max no longer supported on this model? If not, why was it removed? If it is still supported, how do I bring it back? $17 a month is expensive for no service.

SamsungCaleb · ‎04-06-2021

I'm sorry to hear that, it seems that this device is not supported anymore you can use the link below to find a device that HBO max does support.

https://www.samsung.com/us/appstore/app/G16040006493-compatible

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungCaleb · ‎04-06-2021

I'm sorry to hear that, it seems that this device is not supported anymore you can use the link below to find a device that HBO max does support.

https://www.samsung.com/us/appstore/app/G16040006493-compatible

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

HBO Max disappeared

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