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How to Change Accounts on Spectrum TV App

(Topic created: 06-16-2020 05:55 AM)
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userpjeWeS0RkM
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I want to log out of the Spectrum App and log in with a different email address.  I have removed the app and reinstalled and it remembers what I was logged in before.  There is nothing in the app that shows settings and logout.

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On my app, I just press the Return button which brings up an overlay on the left, select Settings, and then scroll all the way to the bottom where it says Sign Out.

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On my app, I just press the Return button which brings up an overlay on the left, select Settings, and then scroll all the way to the bottom where it says Sign Out.

userpjeWeS0RkM
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That worked!!!  Thank you

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usertkXSZ6QzpR
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I am having the same problem. I have a new Samsung smart tv, when I install the spectrum app it never offers a sign in. Just loads and doesn't include my full channel package. I feel like I have tried everything. Thanks in advance! 

userVMsWwdxXTH
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Having same problem

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userZzge5BDWG1
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I have the same issue.

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usertkXSZ6QzpR
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I am having the same problem. I have a new Samsung smart tv, when I install the spectrum app it never offers a sign in. Just loads and doesn't include my full channel package. I feel like I have tried everything. Thanks in advance! 

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usernoBtfS75RP
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I get a message saying i need to upgrade my spectrum subscription, i press the return button in an attempt to sign in to my friends account but it does not let me, literally nothing happens. Any other suggestions i might be able to benefit from?

userVMsWwdxXTH
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If you find out please tell me can't log in

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Waterfalls2020
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I do not understand what you mean.... just press return button. 

My spectrum service is disconnected. I want to log out of one spectrum account (that is disconnected) then log into a different spectrum account with new login credentials. Yet I can figure out how to log out of the spectrum app.

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