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11-19-2023 11:26 AM in
Projectors & Other TVsMy One Connect box is not working. Is there a way to get one thru warranty? Thank you!
I wish Samsung allowed a bypass so we can use the TVs internal smart features
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11-22-2023 02:50 PM in
Projectors & Other TVsHello! Thank you for reaching out! I see how this can be a cause for concern with your TV not working properly. If the steps in the linkbelow do not help this will require service.
Depending on your warranty you will have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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11-22-2023 02:50 PM in
Projectors & Other TVsHello! Thank you for reaching out! I see how this can be a cause for concern with your TV not working properly. If the steps in the linkbelow do not help this will require service.
Depending on your warranty you will have a couple of options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.