I recently purchased a Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV, and now that I have had it a few days, I am noticing that the sound pops every couple minutes or so. It makes no difference weather the volume is higher or lower it still pops, but the intensity of the pop does change with the volume. (Quiet pop/crackle when on a lower volume) is there anyone who could give me advice on what to do, or maybe someone has had the same problem and has solved it?
Let us know if you continue to experience the popping. 🙂
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@ userVMy9Yo8S32 Can you send a Private Message with the full model and serial numbers of the television with the updatedhttps://bit.ly/2mQxylV version that you are currently at?
I've had my tv for a couple of months (UN55MU9000), and the popping has gotten worse. It pops more so now and the volume changes. Sometimes it will 'pop' several times one after the other, and the volume lowers for each 'pop'. I would appreciate a response from a moderator concerning what my steps for fixing this problem would be. I've seen several fixes, from updating software to changing cables, but would appreciate an official response in order to not damage my tv set because I did the wrong thing.
I've done the automatic update, and the current version is 1221. The software version is T-KTMAKUC-1221.0, BT-S.
I have a soundbar, but I don't use it because the popping sound comes thru as well. The popping doesn't happen on all sources, nor does it happen all the time. I've been trying to figure out if it comes after having the tv on for some time, or certain volume strength, but it's just random.
Please provide me with your complete model code and I will be glad to look into this matter for you as I completely understand how frustrating that must be.
