Original topic:

Steaming services blocking multiple logins via ip address or mac address

(Topic created: 08-31-2025 08:21 AM)
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olllllo
Constellation
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streaming services  so tired of streaming services claiming we can have them on all devices and yet now, they are blocking it from any ip/Mac address. I want to use hulu in my kitchen in the morning and my office during the day but I can't get live tv unless it's the same ip. Hulu says only live tv on one ip address. SAMSUNG we need some static ip address or a work around to stop this. I pay for it doesn't matter where I log in I should get hulu live with ANY ip/mac addy it's my account i dont care about people sharing subscriptions, this is like a bait and switch. samsung you need to figure a way to have a static ip or address to use between each device to stop this from streaming services. Amazon worse, buy or rent a movie or series you're stuck watching it on the original device. How is this okay? Why hasn't Samsung argued this with the streaming services? 

olllllo
5 Replies
officialguy
Comet
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A static IP can only be provided by your ISP. It has nothing to do the with phone manufacturers.
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officialguy
Comet
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Call your ISP and tell them you want a static IP. It'll probably cost about $5/month
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meself
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As the @officialguy said that's a isp issue or service provider
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LongHiker
Galactic Samsung Care Ambassador
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@olllllo A location, say your house, should have one single public IP address. Your router creates multiple private IP addresses for your devices. Your public IP address is controlled by your Internet provider and typically rarely changes. Samsung doesn't control this. 

Streaming services should only screen on public IP address, not private IP address. 

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realaud
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If you turned on a VPN, streaming services don't like them.  If you have a paid VPN (if you are using one), you can tunnel through to your own IP address in the settings, or you can make sure you are connected to a server in your region (for region locked content).  Also, some streaming services, depending on  your plan level, will only allow one simultaneous login.  Meaning you can have the app on all your devices and watch from any of them, but only from one device at a time.  So, if you want to  watch in your bed, and your wife wants to watch in the living room at the same time, one of you will not be able to.


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