Original topic:

TV setup problems

(Topic created: 08-19-2023 04:52 AM)
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mary111000
Constellation
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Projectors & Other TVs

I cant get my tv on to setup it needs wifi. How do i 

set it up without the original remote?

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Projectors & Other TVs

Hello! Thank you for reaching out! Unfortunately, you will need to purchase a new remote. As the TV is not connected to Wi-Fi you will be unable to connect to SmartThings to use your phone as a remote.  You can purchase a new remote here: samsungparts.com

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3 Replies
Robjob
Asteroid
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Projectors & Other TVs
It's a Samsung TV?
Options
Projectors & Other TVs
You can use smart things or order a new remote
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Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you for reaching out! Unfortunately, you will need to purchase a new remote. As the TV is not connected to Wi-Fi you will be unable to connect to SmartThings to use your phone as a remote.  You can purchase a new remote here: samsungparts.com