Original topic:

Art Mode Bightness with new firmware update

(Topic created: a month ago)
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psvelozo
Constellation
Options
QLED and The Frame TVs

When I first got the Samsung The Frame 65" 2022 model, the Art Mode has a super low brightness: perfect for night time. Months ago the firmware was updated and now the lowest brightness looks super bright, totally looking like a TV and not a painting anymore. 
I tried turning off all the sensors and switching the main brightness down in the general settings, but does not work to the Art Mode =/
Very disappointed that the same expensive product used to be perfect and now lost the only deferential of this TV: to look like art due to a bad upgrade.

2 Replies
tomsframe
Nebula
Options
QLED and The Frame TVs

The most likely cause of "too bright" is that the firmware update turned-off your ambient light sensor, which is needed I believe for Art Mode to work right. Make sure it's turned on and then test it by "shadowing" the sensor with your hand, or alternatively shining a flashlight at it. You should be able to drive the picture darker or brighter.

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psvelozo
Constellation
Options
QLED and The Frame TVs

The "Art Mode" was off under the Art Settings. Now is back to realistic colors and very low brightness at night. Thank you!

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