Unfortunately i don't have a source but will keep looking. Was definitely told by sales rep and read online that there was a requirement for an upgrade to the one-connect box to get full HDMI 2.1 features including e-ARC. I research to the nth degree before making big purchases and after dropping 6000$ on a TV i expect what i was sold.
Samsung really have a bad reputation for supporting their existing user base and focus on new sales.
I doubt many of the people complaining of these issues would have much issue dropping some extra $$ to upgrade their one-connect but Samsung in all their wisdom have locked one-connect to the model they ship with.
I definitely dont class this one as solved either - but as usual doubt samsung will take the time to acknowledge either way.
What a bad service from Samsung, i always liked Samsung, bought everything from them but my Q90 will be the last thing i bought from them. Very bad points to Samsung. Bought Fury Arcana in the mean time and got eArc now. Shame on you, Samsung.
