Gagarin
Constellation
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4 weeks ago in
QLED and The Frame TVsModel: QE55LS03BGUXXH
freshly purchased TV dont go to sleep in art mode, timer set for 5 mins, and it does not work . There is no any motion because one more frame tv in same wall but positioned vertically go to sleep perfectly.
Any toughts? Software is updated.
2 Replies
user_ams007
Planetary Samsung Care Ambassador
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4 weeks ago in
QLED and The Frame TVs
Please try turning off the Slideshow mode,
Samsung_Moderat or
Community Manager
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3 weeks ago in
QLED and The Frame TVsGagarin, were you able to try the suggestion above?