Hi, I purchased a Samsung Frame Tv 2023 edition in June 2024. For the last 3 months I have noticed that this TV does nothing but freeze! Every time we open an app we have to clear the cache on the app before opening another app. If we don’t, the apps freeze. You can try and scroll through streaming apps (Netflix, Youtube, Disney) for something to watch and it won’t scroll it was just freeze for 5+ seconds and tries tried to catch up.
For a TV being 3 months old from new this shouldn’t be happening. What is the reason for the TV to freeze so much from opening a singular streaming app? No updates are needed for the TV.
How much internal memory does the TV have for the cache and apps? I noticed with my very cheap LG Smart TV,it has barely enough memory/storage to use some of the streaming apps without lag. Just like phones or any other computer equipment (these days TVs are practically computers), you have to look at all the specs.
