Solved: Mark on screen - Samsung Community

userBZGQ28MaGP · ‎06-06-2022

This is a brand new screen and there seems to be a mark on the top, almost where tape was placed. Anyone have this problem? Samsung recommended to clean with water on a microfibre, that seemed to make it worse in places.

userBZGQ28MaGP · ‎09-12-2022

Solution: Samsung sent out a tech to inspect. Using a Mr Clean Magic Eraser (Orginal) and a bottle of water worked. Took a good 5-10 min of scrubbing. He said NOT to use any screen cleaners on this screen.

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Diaboyos · ‎06-06-2022

How does it look when the screen is on?

userBZGQ28MaGP · ‎06-07-2022

it looks fine

Diaboyos · ‎06-07-2022

Well, you can return it since you just got it but if it looks OK when the screen is on you may just consider keeping it. If you could still see it with the screen on would be a different story.

theblackcobra · ‎06-07-2022

When you say this is a new screen did you have a screen replacement or is this how it came new right out of the box?

userBZGQ28MaGP · ‎06-07-2022

right out of the box

theblackcobra · ‎06-07-2022

Does it feel like residue from a sticker?

Original topic:

Mark on screen

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