Original topic:

QLED solar remote disconnecting

(Topic created: a month ago)
QLED and The Frame TVs
After researching this I found that the solar remote is having issues staying connected to the TV. I contacted support and of course my warranty ran out in April of 2024 so there's nothing they can do about replacing the remote which even if it was replaced probably isn't going to fix the problem. Why is Samsung so slow fixing the issue or issuing a recall on the remote that doesn't work instead I was told that I could purchase another remote. Feeling like my relationship with Samsung has come to an end and I will not be purchasing any more Samsung products.
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