QN43Q60BAFXZA TV Bluetooth Pairing crashes after day to three days

[jadams976]

Hello,

I've a QN43Q60BAFXZA Model TV with a Bluetooth issue that I've had since day one.

 It began with my skullcandy earbuds and i recently added a Sharper Image BT Soundbar . For no reason the TV suddenly won't connect to the paired speaker or earbuds. I remove and then reinstall them to no avail. If i power down the TV and then unplug it for 20 seconds and then plug back in the pairing connection works again. This will last 1 to 3 days before having to redo again. Has anyone else had this issue, and if so did you find the problem?

Thanks,

John

[DrewPoi]

Try holding down the power button until it fully does the 15 second soft reset. And then let go when you see QLED come up.

[jadams976]

That did reset the Bluetooth, but only lasted two days. There must be a fix of this is a defeat that Samsung needs to address. 

[jadams976]

This solution worked for one night. The next day has to reset again. This seems to be A TV issues in general with this model. Samsung need to give us a resolve. I purchased this tv specifically for the Bluetooth, so it seems money wasted. I’ve emailed support and received crickets. This is a problem and we need help. 

[noelito]

It won't work I don't know why