Original topic:

QN50QN90D could definitely use some improvements

(Topic created: Monday)
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user9y6gXDH0Zy
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I bought this TV which is my first new TV in awhile. The picture is stunning and I like all of the new features, especially having Alexa built in but it definitely needs some work. Probably 60% of the time I say "Alexa" it lights up to listen but only stays listening (bar at bottom of the screen) for about 1 second. The button on the remote seems to work better but that defeats the purpose of handsfree mode. I'm sure this will be blamed on Plex support and vide versa but I also have the Plex app installed and saying things like "ask Plex to play <insert movie name here>, it seems to acknowledge the command and launches a Plex screen, but nothing happens. Nothing plays and my Plex server shows nothing playing. It does however work when asking Alexa to play music via plex. I do have the default video player for Plex set to "TV 2024" which is how Plex recognizes the QN50QN90D. I don't know if anyone from Samsung will read this and can relay this back to the developers, but that would be nice.

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